FAQ's
INTRO
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Katie has had extensive training, initially in Classic Eyelashes with Melissa Lash and beauty specialist back in August 2017 and then she went on to study Eyelash lifting, Eyelash and Eyebrow tinting, Eyebrow waxing and Russian Volume. She has a blog called 'Confessions of a lash-a-holic' where you can learn more about her love and experience of the trade and the treatment as from both perspectives! She makes sure she trains in something new or advances her techniques once a year and has extended her lash training into Advanced Russian Volume and other CPD with some big names in the lash industry. She qualified in Classic luxury facials in January and is now offering her clients lash extension-safe facials (no steam, no oils on the lashes and a lash cleanse at the end of the treatment).
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1. What are your qualifications?
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· Fully qualified in Individual Eyelash extensions,
· RussianVolume Lashes,
· Hybrid Eyelashes (Mixed lashes)
· Advance Volume (long and short stem lash creation & styling),
· Lash-lifting and Lash tinting,
· Eyebrow waxing and tinting (light, medium & dark brown tint)
· Eyebrow Lamination.
· Luxury Signature Facial
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2. Where is the LBK salon and how does this work?
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LBK is a home-salon in Wilmslow situated at the front of Katie's house. There is parking available in front of the garage if you need it. Please knock on the door and you'll be greeted by Katie or a member of the LBK team and you'll be asked to either sit in the waiting room or come straight through to the salon. LBK only uses top quality products. Katie has the patience and skill to create beautiful eyelashes whilst looking after her clients; making them comfortable and relaxed. With candles and calming music on and you can chat or you can snooze, its up to you!
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3. What Is a patch test and do I need one?
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I'm skilled in eyelash shaping (mapping), blending and styling and I like to tailor my lash design to suit the client's eyes in order to achieve the right look for them and the lashes they deserve. I like to see my clients before I work on them in order to plan my work, so a patch test and consultation is always part of the process.
A patch test for a lash-lift involves the solutions and tint being put behind both ears and the glue on their wrist.
A patch test for extensions involves the placement of ten synthetic lashes being glued to your lashes in order to test the glue near your eyes.
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The results of the patch test must be shared before you attend your appointment. Any redness or irritation on your skin or your eyes must be reported to me asap.
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You do not need a patch test if you have had extensions recently and therefore know you will not react to the glue. All the glues carry the same main ingredient which can cause an allergic reaction either straight away or an intolerance over time.
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What is Advanced Volume?
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Katie continues to train in the art of eyelashes when she can. She has attended some excellent courses which are essential for keeping up to speed with new skills and products in the industry. Learning about new techniques and putting them into practice has enabled her to produce fuller and fluffier and more streamlined lashes... always striving for The perfect lash set!
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Extended Volume lash training (CPD Lash Magic with Vicky Rugg and Amy Philips)
Advanced Eye mapping, styling, angling and layering.
Advanced Volume CPD training with Bryony (Mirror Mapping, total coverage, crystalising & working with lash layers)
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What hours does Katie work?
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She can be fairly flexible. Katie works 2 evenings until around 9pm and some Saturdays (these are limited however and get booked up so book in advance!) She can also offer an emergency service if she is able to and can work out of hours for an extra charge of 50% on top of this service. (Sundays and Bank holidays and after 9pm or before 10am)
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Katie says "It's always worth texting me to see if I have an appointment if there isn't one on the booking system because I do get cancellations! I do ask for a £15 booking fee just to secure the booking too and save being let down last minute and therefore not be able to fill the appointment having turned someone away. I think most people do this as a small business I need to keep myself covered."
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What's the LBK cancellations policy?
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I require 48 hours notice before your appointment time if you wish to cancel otherwise you will loose your deposit and will be required to pay upfront for your next appointment.
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Do I need to pay a deposit?
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You will be asked to pay a £15 deposit this either when you book or an email will follow with a payment request or you can just bank transfer or pay the cash at your patch test. This will secure your appointment, it is non-refundable and will be taken off the cost of your treatment total.